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Snail Games Does Not Support Account Trades [PLEASE READ]

Mon Jun 13, 2016 3:31 am

Greetings to Taichi Panda:Heroes players,

Taichi Panda:Heroes accounts are the private property of each individual player. Players have invested a great amount of time and/or money in each account; therefore, Snail Games does not support “Account Trading” between players.

We recently found instances of players selling their accounts to other players, and then claiming their accounts were hacked. In further researching these instances, we found that these Account Seller players tried to reclaim their accounts. This led to the Account Buyer players losing their money and accounts. As this was a private transaction, Snail Games has no way of verifying the transaction in question and is unable to provide support.

Therefore, Snail Games does not support Account Trading between players, and is not responsible for any losses caused by Account Trading. Please use extra caution and be aware of this activity in the future.

Best Regards,
Customer Support
Snail Games USA
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