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didn't get time item I bought

Sun Apr 30, 2017 3:46 am

Today I bought a time item and didn't get it allall my gems gone and it says I bought it but still haven't gotten it

Re: didn't get time item I bought

Tue May 02, 2017 1:13 am

Hi there,

We can offer you support on this matter directly through email. Please send us an email at with your login account, in-game character name, and your server.

We look forward to hearing from you, thank you.

Best regards,
Snail Games Support Executive Team
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