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Free spins gone missing

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Free spins gone missing

Postby JAGLOURO@GMAIL.COM » Sun Nov 18, 2018 6:32 pm

Hi everyone,

I'm a big supporter of tp heroes and I play a lot. Recently I made a purchase of a black pack for 60 lottery tickets and after spinning the wheel I was left with about 40 free spins (I have spent all the lottery tickets and spined the wheel a few times). Today I went in for a few more spins and all my free spins were gone. So how did it happen and what can I do?

Thanks in advance
JAGLOURO@GMAIL.COM
 
Posts: 1
Joined: Sun Nov 18, 2018 6:26 pm

Re: Free spins gone missing

Postby Soloria » Tue Nov 20, 2018 1:52 am

Hi,there.

Thanks for your post,sorry to hear about your issue.We suggest you refer to the rule for the wheelspin event,is it that your free chances got reset?To help you better,we suggest you contact us at support-panda2@snailgame.net as to your issue in detail,and screenshots attached alongside would be appreciated.

Best Regards,
Snail Support Team
Soloria
 
Posts: 178
Joined: Thu Mar 31, 2016 8:52 am


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