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Free spins gone missing

Sun Nov 18, 2018 6:32 pm

Hi everyone,

I'm a big supporter of tp heroes and I play a lot. Recently I made a purchase of a black pack for 60 lottery tickets and after spinning the wheel I was left with about 40 free spins (I have spent all the lottery tickets and spined the wheel a few times). Today I went in for a few more spins and all my free spins were gone. So how did it happen and what can I do?

Thanks in advance

Re: Free spins gone missing

Tue Nov 20, 2018 1:52 am

Hi,there.

Thanks for your post,sorry to hear about your issue.We suggest you refer to the rule for the wheelspin event,is it that your free chances got reset?To help you better,we suggest you contact us at support-panda2@snailgame.net as to your issue in detail,and screenshots attached alongside would be appreciated.

Best Regards,
Snail Support Team
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