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Survival Heroes Tickets not earned

Fri Aug 31, 2018 6:44 am

I bought 50 tickets twice, payment succesful but no tickets found, still shows 0 tickets, but receipt from apple was sent to my email
Attachments
8EA05084-E819-4DD7-B0F4-B58189084954.jpeg
Here is the receipt
8EA05084-E819-4DD7-B0F4-B58189084954.jpeg (77.43 KiB) Viewed 311 times

Re: Survival Heroes Tickets not earned

Sat Sep 01, 2018 1:40 pm

Need help

Re: Survival Heroes Tickets not earned

Thu Sep 06, 2018 5:45 am

Hi there,

In order to check your top up issue, please kindly send us an email at support-survival@snailgame.net with your receipts, in-game character name and server name, and we'll work to help you with your issue.

We look forward to hearing from you, thank you.

Best regards,
Snail Games Support Team
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