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Top up

Thu Aug 30, 2018 3:50 pm

Hi there,

When I try to make a purchase it keeps coming up with an error 1001 and some Chinese letters.

Is the payment still blocked or am I doing something wrong?

Best regards

Re: Top up

Tue Sep 04, 2018 1:44 pm

Hi there,

We can offer you support on this matter directly through email. Please send us an email at with your login account, in-game character name, and your server.

We look forward to hearing from you, thank you.

Best regards,
Snail Games Support Team
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